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Employment Law

Personal Grievance

A personal grievance is the formal process for resolving employment disputes in New Zealand. If you have been treated unfairly at work, a personal grievance may be the right tool to hold your employer accountable.

  • Must be raised within 90 days of the problem arising
  • Covers a wide range of workplace issues
  • Most cases resolve through mediation without going to court

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What is a personal grievance?

A personal grievance is a complaint made by an employee against their employer under the Employment Relations Act 2000. It is the primary legal mechanism for resolving disputes about how an employee has been treated at work. Personal grievances can be raised for unjustified dismissal, unjustified disadvantage, discrimination, sexual harassment, racial harassment, or duress in relation to union membership.

To raise a personal grievance, you must notify your employer within 90 days of the act or omission that gave rise to the grievance. Once raised, the matter is typically referred to mediation through the Ministry of Business, Innovation and Employment. If mediation does not resolve the matter, it can be referred to the Employment Relations Authority for a formal determination.

Time is critical

The 90 day deadline to raise a personal grievance is one of the most important time limits in employment law. Missing it will almost certainly prevent you from pursuing your claim. Contact us as soon as possible.

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How we can help you

We provide clear, practical advice and strong representation throughout your case.

Free assessment

We review your situation and give you an honest assessment of your legal options and the strength of your case.

Raise a grievance

We prepare and submit a formal personal grievance to your employer within the 90 day deadline.

Mediation support

We represent and support you throughout the mediation process to achieve the best possible outcome.

Tribunal representation

If mediation fails, we represent you before the Employment Relations Authority or Employment Court.

Compensation

We pursue the remedies available to you including lost wages, compensation for distress, and reinstatement where appropriate.

Ongoing advice

We keep you informed at every stage and are available to answer your questions throughout the process.

What the process looks like

Here is what to expect when you work with us on your case.

01

Free consultation

We start with a no obligation conversation to understand your situation and advise whether you have a viable case.

02

Gather evidence

We help you identify and compile the evidence needed to support your claim.

03

Raise a grievance

We prepare and send a formal grievance letter to your employer clearly setting out the basis of your claim.

04

Employer response

Your employer has the opportunity to respond. We review their position and advise on next steps.

05

Mediation

A mediator facilitates a confidential discussion between both parties. Most cases settle at this stage.

06

Resolution

Whether through settlement or a formal determination, we work to achieve the best possible outcome for you.

Restrictions & disqualifiers

There are some situations where a claim may be more difficult to pursue. We encourage you to seek advice before ruling out your options.

90 day time limit

You must raise your personal grievance within 90 days of the act or omission. This deadline is strict and missing it will likely end your claim.

Contractor status

If you were engaged as an independent contractor rather than an employee, the employment law protections may not apply in the same way.

Evidence

The strength of your case may depend on the evidence available. We can advise you on what evidence is needed and how to obtain it.

Contributory behaviour

If your own conduct contributed to the situation, this may reduce the remedies available to you, though it will not necessarily prevent a claim.

Existing agreements

Settlement agreements or deeds of release you have previously signed may affect your ability to raise certain claims. We can review any such documents.

Not sure if you qualify?

Don't rule yourself out before speaking to us. Contact us for a free assessment of your situation and options.

Think you have a personal grievance?

If something has happened at work that feels unfair or unlawful, talk to us. The sooner you seek advice, the more options you will have available to you.

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